Blind or Low-Vision Services
Aira
Aira Explorer is a free service opens in a new tab that connects blind or low vision travelers with a live Agent who can guide you through the airport. Using your phone’s camera, the Agent can see what is around you and offer real-time support, whether you are finding your gate, reading signs, or locating amenities.
Just download the Aira Explorer app for iPhone or Android to get started. It’s free to use at JFK.
Accessibility assistance at JFK
JFK offers a range of accessibility features and services designed to make every part of your trip through our terminals accessible and comfortable. For additional assistance—such as mobility support or help navigating between gates, terminals, security, or customs—you may also wish to arrange support in advance through your airline.
